Delivery
Shipping Policy
Last updated: July 2025
Standard Delivery
3–5 Days
Major cities
Free Shipping
PKR 3,000+
Across Pakistan
COD Available
Yes
Most cities
Delivery Timeframes
| City / Region | Standard Delivery | Express Delivery |
|---|---|---|
| Islamabad, Karachi, Islamabad | 2–3 Business Days | 1 Business Day |
| Other Major Cities | 3–5 Business Days | 2 Business Days |
| Small Cities / Towns | 5–7 Business Days | 3–4 Business Days |
| Remote Areas | 7–10 Business Days | Not Available |
* Delivery times are estimates and may vary during peak seasons, public holidays, or unforeseen courier delays.
Shipping Charges
Free Shipping is available on all orders over PKR 3,000 delivered anywhere in Pakistan.
For orders under PKR 3,000, a flat shipping charge of PKR 200 applies for standard delivery. Express delivery is available for an additional PKR 300.
Stitching orders are dispatched from our Islamabad workshop and follow the same delivery structure above, counting from the day your garment is ready.
Cash on Delivery (COD)
COD is available on most orders across Pakistan. COD orders are charged a nominal handling fee of PKR 50.
For orders above PKR 15,000, COD may not be available — we'll confirm at checkout. For large orders, we recommend bank transfer or JazzCash/EasyPaisa.
Important: Please ensure someone is available to receive the package at the provided address. Undelivered COD orders returned to us will incur re-delivery charges.
Order Tracking
Once your order is dispatched, you will receive a WhatsApp message with your tracking link and courier details. You can also track your order using our order tracking page.
For stitching orders, you'll receive a notification when your garment enters tailoring and again when it's dispatched.
Courier Partners
We work with TCS, Leopards Courier, and M&P Logistics across Pakistan. The courier is assigned automatically based on your delivery location and service availability at the time of dispatch.
Damaged or Lost Packages
If your package arrives damaged, photograph the packaging and contents immediately and contact us within 48 hours. We will arrange a replacement or full refund.
In the rare event of a lost package, we will initiate a courier investigation. If the package is not located within 7 days, we will issue a replacement or refund.
Questions?
If you have any questions about your shipment, we're just a message away.