Policy
Return & Exchange Policy
Last updated: July 2026
7-Day Easy Returns
We want you to love what you receive. If something isn't right, we offer hassle-free returns and exchanges within 7 days of delivery.
What Can Be Returned?
Eligible
- ✓Unstitched fabric — unused, tags attached, original packaging intact
- ✓Ready-to-wear items with manufacturing defects
- ✓Wrong item received
- ✓Damaged in transit
Not Eligible
- ✓Stitched/customised orders (once cut and stitched)
- ✓Items showing signs of wear, washing, or alteration
- ✓Sale items marked as final sale
- ✓Items returned after 7 days of delivery
How to Return
1. WhatsApp us at +923120919390 with your order ID and reason for return within 7 days of delivery.
2. Our team will confirm eligibility and provide you a return address or arrange pickup in major cities.
3. Pack the item securely in its original packaging with all tags attached.
4. Once received and inspected, we will process your exchange or refund within 3–5 working days.
Refund Method
Refunds are processed back to your original payment method. COD refunds are issued via EasyPaisa, JazzCash, or bank transfer — whichever you prefer. Shipping charges are non-refundable unless the return is due to our error.
Exchange
If you'd like a different size, colour, or product, we're happy to exchange. Exchanges are subject to stock availability. If the new item has a different price, we'll charge or refund the difference.
Return queries? WhatsApp us or email imshah200@gmail.com.